At BelleÂme Active ("BelleÂme", "we", "our", or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, or make a purchase.
We may collect personal information that you voluntarily provide when you place an order, create an account, subscribe to our newsletter, or contact us.
Personal information may include:
We may also automatically collect certain non-personal information, including your IP address, browser type, device information, pages visited, and browsing activity.
We use your information to:
We do not sell or rent your personal information. We may share your information with trusted third-party service providers including payment gateways, courier and delivery companies, website hosting providers, analytics services, and marketing platforms where necessary to operate our business.
Our website uses cookies and similar technologies to remember your preferences, improve website functionality, analyse traffic, and enhance your shopping experience. You may disable cookies through your browser settings; however, some features of the website may not function properly.
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. While we strive to protect your data, no method of internet transmission or electronic storage is completely secure.
You may have the right to:
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy and to comply with applicable legal, accounting, and regulatory obligations.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the revised effective date.
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us.
BelleÂme Active
Email: info@belleameactive.com
Phone: +233 24 064 9174
Address: Accra, Ghana
Effective Date: 27 March 2025
We carefully process and ship all orders to ensure they arrive in perfect condition.
Order Processing
Orders are processed within 1–2 business days, excluding weekends and public holidays. You’ll receive a confirmation email with tracking once dispatched.
Delivery Time
Shipping Rates
Shipping costs are calculated at checkout and shown before payment.
International Shipping
We ship to selected international destinations. Rates and delivery times are shown at checkout.
Tracking & Delays
A tracking link will be sent once shipped. Delivery delays may occur due to customs, weather, or courier operations.
We want you to love your BelleÂme purchase.
Return or exchange within 2 days of delivery.
Items must be unused, unworn, with tags attached, and in original packaging.
Sale, final sale, and intimate items cannot be returned or exchanged.
Contact our support team with your order number to start a return.
Approved refunds are issued to the original payment method after inspection.
Return shipping is the customer's responsibility unless the item is faulty or incorrect.
Have a question about this item?
We’re here to help. Reach out for details on sizing, fit, materials, or anything else you’d like to know before purchasing.
